May 20, 2015
Ever met a perfectly pleasant stranger and then you were asked to critique their communication, habits and home? That’s essentially what leaving an Airbnb review is like.
Though there’s a lot of wonderful hype about Airbnb, there are tons of pitfalls to using the service, including its lack of privacy, poor consistency and the fact that there are some pretty terrible people out there — guests and hosts included. And unfortunately, this all gets swept under the rug because it’s really hard to put down someone after you’ve met them face to face.
More than anything else, it all boils down to the fact that people just hate giving bad feedback directly to people, and that’s why its often best to take Airbnb reviews with a grain of salt. A big grain of salt.
Fundamentally, at its core, Airbnb is the marriage of two preexisting concepts, a lovechild spawned between CouchSurfing and traditional vacation rentals, born into life by Brian Chesky, Joe Gebbia, Nathan Blecharczyk back in 2008. Like Uber and Lyft, the company fundamentally acts a third-party broker between its community. There’s a new reciprocal relationship in town where hosts can affect guests and vice versa, in equal footing that wasn’t there before. And it’s an interesting relationship in which I’ve certainly played my part in, as both host and guest since 2011.
Read more at http://mashable.com/2015/05/18/airbnb-reviews/